Return and Refund

You have 14 days from delivery to return an unused in stock piece in its original condition, with tags and packaging when they were part of the shipment.

Write to hello@nexainteriors.com or call (302) 878-0491 with your order number. We will send a return authorization and the address. Refunds go back to the original payment method after the piece is inspected, minus outbound shipping if the order had qualified for free delivery only because of that item.

White glove fees are refunded only if we cancel before the delivery is scheduled. Damage in transit should be photographed on arrival so we can replace the piece or refund it in full.